RETURNS & REFUNDS

For any reason you are not satisfied with your product, please contact us within 3 days from receipt of your order and explain to us what has gone wrong. Returns will not be accepted after 3 days or if they have been worn or washed incorrectly. 

Refund/Return policy is not applicable on certain products. Read product description for details before purchase

There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas. All returns must be in unused condition with packaging intact

Products claiming refund must be returned in same form as it is received. Broken/used/tampered products are not accepted back Returns are not accepted on personalized T-shirts where personal artwork, images, or photos have been uploaded as we cannot guarantee the quality of artwork for unknown sources.

 

WASHING T-SHIRT INSTRUCTIONS

Instructions for Flex and Flock Products

Designed not to fade, our plot printing materials are of the highest quality. Please note the following recommended care instructions.

  • T-shirts should be washed inside out and set on a gentle machine cycle in cold water. Sparkle Flex should be hand washed.
  • When drying: Tumble dry on low heat. Machine drying not recommended for Sparkle Flex.
  • To avoid possible shrinkage: Lay flat to dry.
  • To maintain the life of the design, t-shirts should be ironed inside out on a low heat setting without the use of steam. This step also aids in refreshing the colors in the design.
  • Dry cleaning is not recommended.

Instructions for Digital Printing Products

All digital prints, especially those designed with dark colors, are prone to fading over time. Digital designs can be preserved very well for 1-2 years if these recommended care instructions are followed.

  • T-shirts should be washed inside out and set on a gentle machine cycle in cold water.
  • To avoid any form of fading, machine drying is not recommended.
  • Lay flat to dry.
  • Dry cleaning is not recommended.